FinTech Commercial Operational Support

The Fintech Business Unit powers payments for Booking.com, a Top 5 global payment merchant and one of the world’s largest e-commerce platforms. With fintech hubs in London, Amsterdam, Bangalore, and NYC, we manage payment processes across 40+ global currencies, processing billions of euros annually. Our vision is to build the world’s largest embedded finance organization across all categories.

Role Description:

The Account Specialist supports the execution of Booking.com’s FinTech commercial strategy by coordinating project delivery, managing workstream level activities, and ensuring operational readiness across payments related initiatives. Sitting within the Commercial Partnerships team, this role is essential to driving structured execution, stakeholder alignment, and process clarity.

Key Job Responsibilities and Duties: 

• Project Coordination and Execution: Support the planning and delivery of commercial and payments related projects. Own workstream timelines, follow ups, documentation, and stakeholder communication to ensure smooth execution.




• Stakeholder Management and Collaboration: Coordinate inputs across internal teams (product, legal, finance, operations, etc.) and maintain clear communication to support alignment and unblock issues quickly.




• Operational and Business Support: Contribute to reporting, analysis, and operational processes that enable commercial decision making. Support process improvements and maintain documentation accuracy.




• Get Things Done: Take ownership of assigned tasks end-to-end, ensuring execution is timely, accurate, and aligned with project goals.

Qualifications & Skills:

• At least 3 years of experience in project coordination, operations, partnerships, or related fields. 




• Strong organizational and problem solving skills with attention to detail. 




• Ability to manage multiple stakeholders in a fast-paced environment. 




• Clear, structured communicator with comfort working with data. 




• Bachelor’s degree in Business, Finance, Economics, or related field is preferred.

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave




• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)




• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit 

Diversity, Equity and Inclusion (DEI) at Booking.com: 

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. 

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” 

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process:  

• Let’s go places together: How we Hire 




• This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.