Strategic Growth Delivery Lead

Role Overview 

The Flights vertical is one of the fastest growing areas of Booking.com. Our goal is to offer each customer the easiest experience to find and book the right flight, with the ambition to create a whole new way to experience air travel that’s convenient, intuitive and ultimately more traveler-friendly. 

The Flights Strategic Growth Team is a part of the Flights Commercial Track and its main responsibility is to identify, assess, plan for,  and execute initiatives that ensure sustainable growth of the Flights business. The team consists of people from different crafts.

The Delivery Lead drives the execution of highly cross functional initiatives and BAU activities, partnering with various teams within Flights to operationalize initiatives and act as a bridge between Flights and other BUs, verticals, central functions, and external partners to ensure smooth delivery of all projects.

Key Job Responsibilities and Duties 

• Be at the forefront of bringing structure and efficiency in the way that the Flights Commercial  Track is working, to ensure higher speed and impact 




• Manage cross functional projects; from scoping, planning, metric definition, governance, tracking and documentation




• Build strong relationship and engagement  with stakeholders in and outside of the Flights vertical, ensure tactical and operational alignment and gain commitment




• Provide professional, clear and timely communication with project owners and stakeholders on progress and blockers




• Coordinate delivery of required processes for initiatives, such as Risk Assessment Questionnaire (RAQ)




• Create and/or improve source of truth documents for new and existing projects, set up maintenance process for them 




• Work with Flights Program Managers and represent the Commercial Track in the development of i) operating models with supporting functions ii) engagement with our suppliers and partners and iii) overall way of working setup within Flights team




• Proactively identify improvements and synergies in way of working across different  teams and drive execution of those




• Support in commercial strategy development and market improvement plan - e.g. performing competitive market analyses, supporting business case development, coordinating insight gathering from different teams…etc

Role Qualifications and Requirements 

• Bachelor degree




• The ideal candidate has at least 3 years experience in a commercial or strategic role (e.g. Commercial Analyst, Strategy consultant or similar) 




• Solid familiarity with project/change management and process improvement 




• A critical thinker who is comfortable in contributing to business analysis and  strategy development




• Ability to lead multiple low /medium complexity projects or portfolio of projects




• Has a solid business understanding, independently run quantitative and qualitative business analysis to drive decision making




• Flexible and adaptable; able to work in ambiguous situations 




• Strong interpersonal skills focused on collaboration. Building and maintaining lasting relationships and connections with diverse teams




• Ability and preference to take ownership, entrepreneurial, proactive with positive attitude, a self-starter who can manage multiple initiatives/priorities

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave




• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)




• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit 

Diversity, Equity and Inclusion (DEI) at Booking.com: 

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. 

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” 

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process: 

• Let’s go places together: How we Hire




• Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department. 




• This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.