Status
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Contract
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Locatie
Hoofdinhoud Solliciteren Menu NL EN Control Room Analyst IT Hybride Utrecht (NL)
Salaris
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Expertise
Control Room Analyst
IT
- Hybride
- Utrecht (NL)
-
€ 2.946 - € 4.207 (schaal 06) - 36 uur
- Fulltime
Solliciteren
This is what we offer you
-
Salary: Gross monthly salary between EUR 2,946 and EUR 4,207 (scale 06) for a 36-hour work week. -
Extras: a thirteenth month, 8% holiday allowance, and a 10% Employee Benefit Budget. -
Development budget: EUR 1,400 development budget per year for your growth and development. -
Hybrid working: a balance between home and office work (possible for most roles). -
Pension: decide for yourself the amount of your personal contribution.
Calculate your salary right away? Use our salary checker.Or view all our benefits.
Imagine that with your analysis, adequate action, monitoring knowledge and security knowledge you ensure that all those thousands of customers worldwide can continue to use our services undisturbed. Even when a sudden disturbance occurs.
You & your function
You are part of the department that is, on a 24/7 basis*, responsible for:
- Monitoring the IT infrastructure.
- Being in control of major disturbances.
- The first analysis on security event incidents, spam, phishing and malware.
- The investigation of potential malicious websites and taking down phishing websites.
- The investigation of Atypical consultations.
- The granting of both physical and virtual access for engineers to the Rabobank data centres.
You are responsible for early detection of (possible) disruptions and to respond adequately.
By doing analyses in the event of an upcoming disruption or a possible security issue, you can ensure that the right party is informed as quickly as possible to offer the structural solution. Speed and completeness are crucial. Of course we use various high-quality tooling for this such as Splunk, SUSE observability, OMI, Sentinel, Zscaler and Microsoft Defender. All of this is done in small teams that work together in a “Lean” way.
* Due to the required flexible hours for this job, you will receive a monthly shift allowance of 18,2% of your gross income on top of your salary.
Examples from practice
- You are in the office, doing the daily activities of a control room analyst. Suddenly you notice an anomaly on one of the monitoring dashboards. The successful transactions for IDEAL have dropped to 0%. Because of your analytical skills, you noticed that the that the incoming traffic on one server has collapsed and the backup server cannot handle the extra load. You inform the IDEAL engineer of your findings and he is able to solve the problem quickly. Since you managed to reduce the search area for the engineer, the disturbance was solved quickly and long downtime was prevented.
- An alert comes in for a malware infection on an employee’s laptop. You start your investigation and determine that the laptop is indeed affected with malware. Because of your deep analysis you were able to determine what caused the infection and how far it has spread within the organization. You deliver your findings to a security specialist who is able to take prompt action to prevent further spread of the malware.
Facts & figures
- 36 hours per week (scheduled 33.2 hours per week).
- 9.5 million customers worldwide
Top 3 responsibilities
- Make sure that customers worldwide can continue to use our services.
- Focus on continuous improvement of the service through process optimization and/or automation, with the aim of faster detection of disruptions.
- Inform the parties who can offer a solution in case of a disruption in the IT infrastructure or a security event (In case you cannot offer the solution yourself). Together we achieve more than alone. We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at Control Room EU.
Collaboration is the most important thing you do: with your team and within the department to learn from each other and to guarantee the services of the bank. Whether it concerns critical systems that are needed worldwide for our services or it concerns a quick response in the context of security threats such as DDOS attacks. Together with your colleagues, you ensure that the right actions are carried out. At the Control Room Europe you work in the central heart of the organization. Because you can determine that "anomalies" are taking place, you know how to prevent worse at an early stage. Working together also means that we continuously improve and that you also have an active contribution to this.
Together we achieve more than alone
We believe in the power of differences. It is precisely by combining people's differences that we become an even better bank. We are curious about what you add to our team of the Control Room.
The 24 people in our team are working together to make sure that customers worldwide can use the services of the Rabobank 24*7. Working together is the way we work; as a single focused and analytical team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,5000,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.
Work on yourself and the world around you at the same time
For us, your development and that of society go hand in hand. That’s why we want to invest in you and work together for a better world. We summarise this in one sentence: ‘At Rabobank, you work on yourself and the world around you at the same time. You’ll see this reflected in your personal development budget, our hybrid working environment, and a healthy balance between work and home. You can work on banking services for our private and business customers, as well as societal issues such as food and energy transitions.
Why everyone is welcome at Rabobank
At Rabobank, we believe we become stronger through people who complement each other. By embracing our differences, we bring out the best in one another. We seek diversity in areas such as knowledge, skills, and experience, but also in gender, background, and culture. Across every department, we strive for variety and the freedom to be yourself – whoever you are. That’s what diversity and inclusion at Rabobank is all about.
You & Your talent
- Bachelors or Master’s degree in Computer Science
- Security Blue team level 1 certification
- Fluent in English & Dutch
- Data-driven mindset combined with hands-on Splunk\Power BI knowledge
- Continuous improvement is your basic mindset, which is strongly focused on automating work in- and around the team
- Eagerness to learn, analytical thinking, customer focus, agility, sound judgement, ownership and effective collaboration.
If you’re eager to develop your skills and advance your career rapidly, the Control Room is the perfect place for you. Here, personal growth is not just encouraged but actively supported—both as part of a collaborative team and on an individual level. In the first half of 2024 alone, three of our colleagues were internally promoted to roles such as Monitoring Engineer (twice), Security Analyst, and Security Awareness Professional. Join us and you’ll find real opportunities to take the next step in your career sooner than you might expect.
You & the application process
Reply to the vacancy for Control Room analyst at Rabobank before 19-01-2026.
- Any questions about the job content? Contact: Johan Tilemans, Manager Control Room via Johan.Tilemans@rabobank.nl .
- Any questions about working at Rabobank and the process? Charlotte Bos, Corporate recruiter via charlotte.bos@rabobank.nl
- If you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule the interview.
- You can find answers to the most frequently asked questions on rabobank.jobs/en/faq
- A screening is part of the process.
- We respect your privacy.
To be considered for this position, you must be located in the Netherlands and have the legal right to work in the Netherlands. We are unable to consider candidates requiring relocation from another country.
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Je moet akkoord gaan met de voorwaarden om verder te kunnen.
- Contract type
- Fulltime
- Locatie
- Utrecht (NL)
- Werkplek
- Hybride
- Referentienummer
- JR_00135072
- Maandsalaris
- € 2.946 - € 4.207
- Vakgebied
- IT
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