IAM Consultant

Customer Guidance: Work closely with customers to guide them through strategic decisions regarding IAM deployments, helping them understand how IAM aligns with their business needs and objectives.
Technical Translation: Translate technical concepts into business-friendly language for non-technical stakeholders, ensuring a clear understanding of IAM solutions and their benefits.
Agile Participation: Participate in agile ceremonies, such as stand-ups, sprint planning, and retrospectives, ensuring customer requirements are understood, prioritised, and effectively met by the team.
Ticket Management: Handle ticketing workflows related to customer requests, ensuring prompt responses, effective solutions, and maintaining high levels of service quality throughout the process.
Onboarding Optimisation: Optimise onboarding and support processes for clients by identifying potential bottlenecks, implementing best practices, and ensuring a smooth and efficient customer experience.
Liaison Role: Act as a liaison between technical teams and business stakeholders, ensuring alignment and effective communication throughout the IAM deployment process.
Customer Training: Provide training and knowledge-sharing sessions for customers to enhance their understanding of IAM tools and best practices, empowering them to manage their identity infrastructure.
IAM Assessments: Conduct IAM assessments for clients, identifying gaps in their environments and providing actionable recommendations to enhance security and efficiency.
Policy Development: Assist in developing policies, standards, and guidelines for IAM practices within client organisations, ensuring compliance with regulatory requirements and industry standards.

3 years+ experience working on complex technical One Identity Manager or Okta Workforce Identity solution deployments.

What We Offer:

A competitive salary and benefits package, including your Birthday day off, flexible & remote working, 5 dedicated training days per year, access to LinkedIn Learning, Bonusly Reward Platform and Employee of the Quarter award
Opportunities for professional development, including training, certifications, and career growth
Collaborative and supportive work environment, where innovation and creativity are encouraged