IT Project Manager | 21+ Years in the IT Industry | Expertise in Application Management | Skilled in SDLC, ITSM, Agile | Salesforce, Atlassian, CRM | Focused on Process Optimization & Cross-Functional Collaboration

With 21 years of experience in diverse roles such as Web and System Development, Technical Support, Application Management, and IT Project Management, I have developed a proven track record of successfully managing complex systems in multicultural environments. My background has equipped me with a multi-disciplinary approach that bridges the gap between business and technology, enabling me to streamline IT processes and deliver impactful results.

In my previous roles as IT Project Manager at musQueteer I have successfully managed cross-functional teams in the development and implementation of various software applications, overseeing the full software development lifecycle. My technical expertise spans a variety of programming languages, frameworks, and platforms, with a strong focus on Agile methodologies. I have worked closely with stakeholders to define project requirements, managed timelines, and ensured that all deliverables meet the highest quality standards.

Over the years of experience in managing IT business applications, I have built a comprehensive knowledge of the Software Development Life Cycle (SDLC), Software Testing Life Cycle, IT Service Management, Change Management, and Agile Project Management. Coupled with a strong foundation in Agile methodologies, has empowered me to work closely with cross-functional teams to deliver projects with a disciplined, agile approach. I focus on increasing workflow visibility, optimizing workload distribution, and driving continuous improvement to enhance team performance.