Raf Bohnen

I will … • Serve as your trusted partner to help you achieve success • Address and overcome your operational challenges with strategic solutions. • Lead your Service transformation & integration challenges to success. • Collaborate with all stakeholders to rethink and transform processes & tools for next-generation AI & BI supported innovations. • Spearhead initiatives to boost data insights through engaging business intelligence and reporting solutions. Short Bio ... • Belgian based, EU present & globally experienced as a general manager & leader of Service organizations and strategic transformation projects & programs. • Extensive corporate & cultural experience working with clients and partners around the world. Sector experience includes telecoms & entertainment, manufacturing, fmcg, pharma, engineering, automotive and financial services industries. • Distinctive competencies in developing, implementing and communicating complex strategy transformation plans. • Virtual team catalyst, global process streamliner and driving force behind organizational efficiency. • Extended operational knowledge of service support organizations & devoted to analyzing and optimizing the full user experience. • Passionate about growing talented teams. ¨Past responsibility includes leading up to 100 multi-lingual network & service leaders, as 1st, 2nd or 3rd line manager. • Passionate advocate for Data & BI insights. PL 300 Data analyst trainee with experience in data modeling, ETL processes, PowerBi service; and managing a diverse portfolio of impactful data & stewardship reports. • Fluent in French, English, Dutch and well versed in German. Cost efficient & hands-on problem solver. • Relationship champion supporting complex (IT) client solutions and enabling new business opportunities with and within industry leading conglomerates. • P&L owner & Capital Planning Manager- experience. • Large WAN/LAN & Security technology stack experience. (Supported the 20-year evolution from ‘SNA’ to ‘SASE’ and ‘a lot’ in-between…) • Unified Communications strategist that will drive user adoption & app integration. (Platform independent, preferring Teams or Webex) Ensuring effective communication & collaboration on a global scale. • Advanced O365 user with a curiosity for new functionalities & visual excellence. • Enthusiastic supporter of low code/no code citizen development programs & an IPA, RPA and Power platform advocate. • Proud father of 2. D&I Ally. CSR champion. Master’s degree in applied economics & international management at the University of Antwerp.